Privacy Policy for ESC Electrical
Contact Email: escelect@gmail.com
ESC Electrical (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under the California Online Privacy Protection Act (CalOPPA).
1. Information We Collect
We may collect the following types of personal information from customers, website visitors, and service inquiries:
- Contact Information: Name, phone number, email address, physical address, and company name (if applicable).
- Service Details: Information about your electrical project or service request, including job location and scope of work.
- Communication Data: Emails, phone call notes, and messages you send via contact forms or other platforms.
- Website Data (if applicable): IP address, browser type, pages visited, and general analytics information if cookies or tracking tools are used.
2. How We Use Your Information
We use your information to:
- Schedule and deliver electrical services
- Provide quotes or respond to service inquiries
- Communicate with you about appointments, projects, or updates
- Maintain business records and comply with regulations
- Improve our customer service and business operations
We do not sell or rent your personal information to third parties.
3. Data Protection and Security
We implement reasonable physical, electronic, and managerial procedures to safeguard your personal information, including:
- Secured email communication
- Limited access to client data
- Confidential handling of service records
Please note that no system is completely secure, but we take data protection seriously.
4. Third-Party Disclosure
Your information is not shared with outside parties unless:
- Required by law or legal authority
- Necessary to fulfill your service request (e.g., using subcontractors or logistics services, with confidentiality protections)
- You have given us permission
5. Your Rights Under CalOPPA
As a California resident, you have the right to:
- Know what personal data we collect and why
- Request access to or deletion of your personal data
- Be notified of changes to this Privacy Policy
- Prevent the sale or sharing of your data (we do not sell personal data)
To make a privacy-related request, contact us at escelect@gmail.com.
6. Cookies and Tracking (if website is active)
If our website uses cookies:
- Cookies help us understand site usage and improve functionality
- You can disable cookies through your browser settings
- We do not use third-party advertising or tracking cookies
7. Do Not Track (DNT) Signals
We respect “Do Not Track” (DNT) settings from your browser. We do not track users across third-party websites.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If such data is identified, we will delete it immediately.
9. Policy Updates
We may update this Privacy Policy at any time. Changes will be posted on our website or provided by request. By using our services, you agree to the terms in the current version of this policy.
10. Contact Us
For any questions or concerns about this Privacy Policy, contact:
ESC Electrical
📧 escelect@gmail.com